PERSONAL INFORMATION COLLECTION STATEMENT (“PICS”)
This PICS is issued pursuant to the Personal Data (Privacy) Ordinance (the “PDPO”) in relation to the operation of our business by Pet Sitting Diary (hereinafter referred to as “we”, “us”, or “our website”), to notify you of the purpose of data collection, how we use this data, and your rights. This PICS will be updated from time to time, you are responsible to check it regularly. If you have any questions, please feel free to contact us.
1. COLLECTION OF DATA
1.1 In the course of reservation, it is necessary for you to provide us with certain essential personal data as indicated at the time of collection. We may also ask for other information which helps us to provide and select products and services that we believe may be of interest to you. The types of personal data we may collect include your name, address, email, telephone number, date of birth, gender, age, shopping preferences and hobbies.
1.2 We shall have the right to collect, hold, process and/or use the personal data in the database in each case for the purposes as set out in, and in accordance with, this PICS. If you are unable or unwilling to provide us with complete and correct personal data, we may not be able to provide or continue to provide our products and services to you.
2. USE OF YOUR PERSONAL DATA
2.1 You agree that the personal data you provide to us and all information relating to the use of our website may be used and retained by us for:
2.1.1 processing your registration;
2.1.2 the ordinary management, operation, and maintenance of our website;
2.1.3 providing you with regular communications from us with details of our business and relevant benefits;
2.1.4 processing your order;
2.1.5 carrying out prize draws, games or competitions which you have entered;
2.1.6 carrying out data sorting and analysis which enable us to better understand your characteristics and buying behavior, assist us in selecting goods or services that better fit your needs or likely to be of interest to you;
2.1.7 investigating complaints and suspicious transactions;
2.1.8 studying service improvement measures;
2.1.9 prevention or detection of crime;
2.1.10 disclosure as required by law;
2.1.11 Comprehensive behavior analysis.
2.2 With your consent or indication of no objection, we will use your personal data for direct marketing purposes for the following related matters (whether by post, email, phone, SMS, or other channels that are now applied or available in the future):
2.2.1 Offers and promotions we provide;
2.2.2 Products and services we sell.
3. BROWSING INFORMATION COLLECTED FROM YOU (COOKIES)
3.1 When you access our website, we use Cookies and similar technologies to collect data about you. Cookies are files that store information on your computer’s hard drive or browser. This means we can identify that you have visited our website before. We use cookies to give you the best possible experience on our website, by evaluating your use of our website and reviewing your browsing and shopping habits, personalizing your website experience, and generally making our website easier to use.
3.2 The type of information we may collect from you when you enter our website includes:
3.2.1 information about the type of browser you use;
3.2.2 details of the web pages you have viewed;
3.2.3 your IP address; and
3.2.4 the hyperlinks you have clicked.
3.3 You can refuse to accept Cookies by modifying the relevant Internet or browser option settings on your computer system, but as a result, you may not be able to utilize or activate all of the functions and services of our website.
4. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
4.1 You have the right to:
4.1.1 check whether we hold any of your personal data;
4.1.2 access your personal data held by us;
4.1.3 require us to correct any inaccurate personal data;
4.1.4 ascertain our policies and practices in relation to personal data and the type of personal data held by us;
4.1.5 opt out from receiving direct marketing materials from us at any time.
4.2 If you wish to make any of the above requests, please send email to info@petsittingdiary.com or WhatsApp to 5378 2795.
4.3 In accordance with the PDPO, we have the right to charge you a reasonable fee for the processing of any personal data access request.
5. THE SECURITY OF PERSONAL DATA
5.1 All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place. However, you understand that we cannot guarantee the security of Internet data transmission.
6. OTHERS
6.1 Nothing in this Privacy Policy Statement shall limit your rights under the PDPO.
6.2 This Privacy Policy Statement shall be governed by, and construed in accordance with, the laws of the Hong Kong Special Administrative Region.
6.3 We may change this Privacy Policy Statement from time to time by posting an updated version on our website.