Pet Grooming Service

Why Home Grooming?

We provide pet grooming service at your place. It’s convenient, time saving and most importantly, more hygienic. Your pets will love it.

Recently, more and more pet owners are showing hesitation when using the pet shop grooming service. This traditional model of grooming requires a pet to be physically transported to an unfamiliar place. It is not rare to see pets display emotions of fear and anxiety after a long transportation. This is especially true for senior pets or pets who are sensitive to environmental change. Besides, have you seen a common phenomenon that many pets are being locked in a small space with other pets to queue up for a few hours and wait for the limited human resources?

What’s more, who can guarantee the previous pets who used the bathtub is totally sick-free? It’s impossible to sanitise all tools and environments after each pet’s usage. That’s why the only way to get rid of environmental infection is to groom your pet at home.

If you want to avoid the above situations, why not consider home grooming service for your pets? There is an increasing trend of using home pet grooming service because of its advantages. First, your pets can stay at their own home where they consider it as the most cozy and safe place. You can also save your time bringing out your pets and simply wait for the arrival of our groomer. Moreover, you are allowed to look at the whole grooming process. I am sure you will see the joy on your pet’s face. 

Our Features

Our groomers are professional, experienced and qualified. They have dealt with pets with various tempers, so they know how to tackle with your pets. However, for those pets who had already developed severe fear toward the grooming activities, we suggest the owners and pets to enroll our one hour grooming training class before the service actually begins. The class covers how to desensitise your pets from different grooming tasks in order to ease your pet’s stress and make your pets more acceptable and tolerant to the grooming process. As we do not want to force any pets to groom, this will only make the next grooming even harder. We want the pets to truly enjoy the process. By proper training, you can turn the pets from hate to love something. It’s all psychological ! 

What we include

We offer grooming includes bathing, nail trimming, oral caring and ear cleaning. The grooming time duration may vary from case to case. Therefore, we suggest owner to reserve 1 to 3 hours for the groomer to beautify your pets. Our groomer also do the clean up work for you after grooming your pet.

How we work

  • 1. CONTACT US

    You can contact us through Facebook Messenger, Email, Service Reservation Form, WhatsApp or call us at 5378 2795. Please tell us your pet’s weight, breed, age and what grooming service you need.

  • 2. ARRANGE A PET GROOMER FOR YOU

    Based on the information you provided, we will arrange the most suitable pet groomer for you.

  • 3. Pay & Reserve

    Your reservation is confirmed once it is paid.

  • 4. ENJOY IN-HOME PET GROOMING SERVICE

    Pet groomer brings the equipment, arrives your home and carries out the service at the reserved time.

Service Prices

Bath

$300 – $400

Bath & Nail Trim

$350 – $450

Bath & Nail Trim & Ear Cleaning

$400 – $500

Bath & Nail Trim & Teeth Brushing

$400 – $500

Bath & Nail Trim & Teeth Brushing & Ear Cleaning

$550 – $650

*The above price apply to 1 pet only

*Rates may vary based on pet’s breed and weight

*For remote place or place with no elevator, extra charge may incur (price to be discussed)

*Special request e.g. massage and spa (price to be discussed)

*Special charge may inccur for pets who need extra care e.g. tangled hair or muddy fur

FAQS ABOUT PET GROOMING SERVICE

Is there anything I need to prepare for the pet groomer?

Pet owner should provide a neat place where offers stable water and electricity supply for grooming. Owner is also suggested to prepare shampoo and towel for their own pets. 

As different brands of shampoo can pose various effects to your pet’s coat and skin. For example, if your pet has dry and itchy skin, you are recommended to buy a shampoo with aloe and oatmeal ingredient that function to moisturise your dog dry skin and fur. 

For hygiene reason, we suggest owners to prepare towel and comb for your pets, so they can enjoy personal and exclusive tools in the grooming process.

Can I reserve the same groomer?

Yes, owners can choose the same groomer they have employed formerly. Therefore, pets do not need to spend extra time to get familiar with another person. However, if the designated groomer is occupied by other clients, owner can choose another time slot or we will arrange another groomer for you. No worry, they are all professional and experienced groomer who are well-trained.

What if my pets are super afraid of the grooming process?

With pets who have already developed severe fear of grooming, we suggest owners and pets to participate in our 1 hour pre-grooming training class. The class covers how to desensitise your pets from various grooming activities to make your pets more acceptable and tolerant to the grooming process. We do not want to force the pet to be groomed as this will only result in a more frightened pet. Grooming is supposed to be a happy experience, isn’t it? We want the pet to truly enjoy the process. By training, you can turn the pets from hate to love something. It’s all psychological!

Do you offer any service package?

Yes, we offer various pet grooming packages. Please contact us for more detail.

How do you deal with emergency?

If there is any emergent issue, our pet groomer will contact you immediately and take action based on your instruction. If pet groomer cannot reach you, emergency contact person will be contacted. If no one can be contacted, pet groomer will make the best decision on his or her own.

When & how to make payment?

Payment is due according to the due date listed in the service invoice. We accept cash, bank transfer and cheques.

How does your cancellation policy work?

To receive a 80% of paid refund, grooming appointments must be cancelled at least 48 hours prior to the commencement of the grooming service. For cancellation made within 48 hours, 50% of paid fee can be refund. If you would like to reschedule the appointment, there will be $50 of rescheduling fee.

WANT TO KNOW MORE?

Please feel free to WhatsApp or call 5378 2795 for more details! Our pet groomers will be here to help.