Cat Sitting Service

WHY CAT SITTING?

Cats love routine. This statement appears to be more true when we are talking about domestic feline as most of them lack experience of leaving home. Hence, home cat sitting is the best solution for your feline companion.

On the contrary, boarding means forced removal from their familiar home and being moved to an unknown place. Cats are independent creatures. They are used to living in their own territory. Yet, the boarding facility may be packed with different types of animals nearby. This can put your cat under huge psychological pressure and even lead to physical sickness from the hygiene situation. Apart from that, many previous boarding users have reported that their cats refused to eat during the boarding period as they did not trust the environment. Some owners further mentioned their cats display unusual behaviour and personality changes after a short period of boarding. This is not surprising as it’s apparently an abandonment in your cat’s eyes.

HOW DOES CAT SITTING WORK?

The cat sitting service starts with an initial meeting. The meeting takes place at your home so it allows you, your cat and the cat sitter to acquaint with each other. Through the meeting, you can introduce the cat sitter with all the necessary cat caring information and gain a deeper insight about the pet sitter’s qualifications and experience to reassure you that your cat is in good and reliable hands.

On the service date, the cat sitter will visit your home to provide care, playtime, and attention to your cat according to your reserved time to ensure your cat’s routine remains unchanged. A head-to-tail check up will also be done on every visit to make sure your cat is in perfect state. Photo & video updates about your cat’s current status will also be provided. As a result, you can have a worry-free trip or holiday while your cat is receiving excellent care with our professional cat sitter. Additionally, your cat can enjoy its own time in your home after the cat sitter leaves.

IS AUTO FEEDER OR FRIENDS A GOOD OPTION?

Some may depend on an auto feeder or seek help from friends or relatives to “keep their pets alive”. They seem to be fine solutions. However, when you think deeper, you will figure out that they are not available options. Machines are often out of expectations. What if it doesn’t work suddenly? On the other hand, you can’t ask too much from your friends or relatives, they come to help, but are not obligated to serve. Therefore, quality is not assured. Here comes the pet sitting service with which your cat can stay at home with reliable and safe pamper.

During the service, we also provide frequent updates to you about your cat’s status. You are also encouraged to set up a camera at home to watch over how your cat is interacting with our pet sitter. If you do not have a camera, you can rent it from us.

The following are the services included in every visit. We will do our best to accommodate your request if there is something not written below.

Provide Food & Water
Provide Food & Water
Basic Grooming
Basic Grooming
Play & Accompany
Play & Accompany
Scoop Cat Litter
Scoop Cat Litter
Watering Plants
Watering Plants
Medication Treatment (if needed)
Medication Treatment (if needed)
Take Out The Trash
Take Out The Trash
Pick Up Mail/Newspaper
Pick Up Mail/Newspaper
Daily Updates with Text, Photos & Videos
Daily Updates with Text, Photos & Videos

How we work

  • 1. CONTACT US

    You can contact us through Facebook Messenger, Email, Service Reservation Form, WhatsApp or call us at 5378 2795. Please tell us your required service period, time duration for every visit and pet information.

  • 2. ARRANGE A SUITABLE CAT SITTER FOR YOU

    Based on the information you provided, we will arrange the most suitable pet sitter for you.

  • 3. MEET & GREET

    A free meeting will be launched between you and the pet sitter at your home prior to the commencement of the service to further communicate the pet’s caring details.

  • 4. HERE YOU GO

    If you are comfortable with the assigned pet sitter, the service will be reserved after you have signed the service contract and made full payment.

Service Prices

Initial Meeting

FREE!

30 mins

$180

45 mins

$207

60 mins

$230

75 mins

$248

90 mins

$265

105 mins

$280

120 mins

$295

* The above pricing is up to 2 pets. $20 will be charged for each additional pet.

# Travel fee could be incurred. The amount could be varied according to your living area.

Webcam Renting Service

Our webcam renting service is HK$60 per day. The following showcases its multiple functions:

  • Talk to your pets: A small microphone chip is embedded in the webcam that allows two way communications between you and your pets so you can interact with your pets at anytime and anywhere.
  • Video sending: If you are busy at the moment and wish to check out your pet’s activities, you can set up a timer to record a video. After recording, it will be sent to your mobile device automatically. Then, you can check it out when you are free.
  • Security: If you are curious of how our pet sitter is interacting with your pets, you are welcome to rent a camera from us for a peace of mind.
  • Flexibility: Once the webcam connects to your home wifi, it can be placed at anywhere with electricity supplies.

FAQS ABOUT CAT SITTING SERVICE

Why should you choose cat sitting service for your cats?

Our cat sitting service fits 99% of cats’ needs. Researches indicated that pet sitting service can greatly reduce animal’s psychological stress when comparing with boarding because they do not need to be transported to another unfamiliar place and therefore eliminating the feeling of being abandoned or overwhelmed. Furthermore, living at own home can highly reduce the risk of your cat being infected by other unknown animals, it’s especially true for senior cats and cats with vulnerable immune system. Additionally, cats with timid or less accommodating personality is advised to take advantage of home care service. However, we advise that for those cats who are suffering from serious illness e.g. heart attack, which requires constant monitor should opt for vet boarding service.

How can I know my cats and home are fine during my absence?

Our cat sitter will send you a detailed report about your cat’s status and what the cat sitter has done on every visit by pictures, videos with word descriptions via WhatsApp or email. You are also encouraged to install a camera at home to watch over your cat from time to time. If you do not have a camera at home, you are welcome to rent it from us.

The strict recruitment & management procedures further ensure the person we employed is safe and experienced. We screen applicants by two rounds of interviews. Before hiring, a background check will also be performed to make sure the hired person reaches our company required standards. Therefore, all of our cat sitters are safe and experienced. On the other hand, the managers of the company will continue to monitor the cat sitter’s job performance to ensure everything is in line with your requirements.

What time will cat sitter visit my home and care for my cats?

Cat sitter will arrive at the mutually agreed time slot. For example, if the agreed visiting time is in the morning, cat sitter will attend your home and provide the care in the morning. However, the actual arrival time may be slightly different subject to factors that beyond the cat sitter’s control such as severe weather or traffic congestion. Cat sitter will keep you updated about the situation and try their best to stick to the original time.

What should I prepare prior to the initial meeting?

The purpose of the initial meeting is for cat sitter to understand more about your caring requirements and get familiar with your cat, at the same time, you can also know more about our cat sitter. The meeting will take place at your home and it usually lasts for 30 mins.

Client is advised to prepare a key and hand it over to the cat sitter in the meeting. We will preserve your key properly and return it to your mailbox on the last day of the service. If you need cat sitter to pick up the key or return the key to you on another day in person, an administrative fee of $50 will be incurred accordingly.

How do you deal with emergency?

If there is any emergent issue, our cat sitter will contact you immediately and take action based on your instruction. If cat sitter cannot reach you, emergency contact person will be contacted. If our cat sitter cannot contact anyone, cat sitter will make decision on his or her own.

What is the whole process of the cat sitting service?

You can contact us through Facebook Messenger, WhatsApp 5378 2795, or send a Reservation Form to us. Once we received your request, we will arrange a suitable cat sitter for you based on your requirements. A free initial meeting will be carried out and you can meet our cat sitter before the service starts. During the meeting, you can show cat sitter all the caring details. If you are satisfied with the assigned cat sitter, the final step will require you to sign up our service contract and make the payment to get your service reserved.

When & how to make payment?

Payment is due according to the due date listed in the service invoice. We accept cash, bank transfer and cheques.

How does your cancellation policy work?

If you need to cancel the service due to change of plans, you should notice us at least 10 days in advance. In this case, there will be 80 % refund of the service fee. In fairness to other clients waiting for cat sitting service, any cancellation makes within 10 days before the reserved service date, there will be no refund. For example, you reserved our service from 20th Nov to 25th Nov. If you apply for the cancellation on or before 9th Nov, you can get 80% service fee refund. Any cancellation application made later than 9th Nov is not refundable. Moreover, if you need to cancel the remaining service days during the service period, no refund can be made. For example, your reservation is from 1st Mar to 20th Mar. On March 14th, you would like to cancel the service from March 15th to 20th. There will be no service fee refunded from March 15th to 20th.

MEET OUR PET SITTER FOR FREE!

A 30 mins free meeting is granted. WhatsApp or call 5378 2795 for more details!

Sam is the best! We were nervous at first to leave our cat alone but we feel so comfortable leaving him now with Sam. Sam takes such good care of our cat and we really appreciate the pictures and updates he sends on each visit. I couldn’t recommend him more.

Kris Desrosiers

Great service from a trustworthy cat sitter! Thank you!

Frankie Fong

Very professional service, highly recommended. They asked all the right questions and even anticipated my needs. My cats loved Angela and I trust they are safe with her.

Mari Marcondes